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Where are our fossils from? 

we source all of our fossils from a very reputable wholesaler based in the UK we do not import directly from abroad so we can trace all of our fossils origin. 

Are all your fossils genuine? 

Yes all of our fossils are genuine. We have a very good relationship based on trust and knowledge with our suppliers, it is not in our interest or our suppliers to sell fake or miss leading fossils, our reputation is worth allot more to us than a sale.  

Are all your fossils perfect or flawless? 

No pretty much all of our fossils are damaged/repaired in some way, especially the cheaper commercial fossils. We are very honest about the condition of the fossil, we rarely state anything to be perfect of pristine as it rarely is. It is also worth noting that cracks and imperfections are often (not always) a good sign the fossil is genuine. If a fossil is sold as perfect and very rare and is also cheap I would question its origin before buying. It is worth remembering that fossils are often found looking very different to the finished “cleaned up” fossils we usually see and it takes allot of skill and time to properly clean a fossil and this is often reflected on the price of a fossil unfortunately they are rarely found looking pristine. 

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Are Moroccan Trilobites all fake? 

Though there are allot of fake fossils coming in from Morocco and other countries we do our best to source only genuine fossils. This dose not mean they have not had repairs or enhancements some of the trilobites you will find on our website will have re-construction, fillers, carvings or a light black paint/shoe polish to help cover repairs and blemishes. This polish is usually easily removed with warm water and some nail polish remover and a soft brush on some specimens you will find little light grey patches where they have patched a broken piece so in some cases we would personally leave the polish on to hide the blemishes especially for more moderately priced specimens. It is a matter of personal preference if you’re happy with this and is also reflected on the price. If you want an excellent museum quality rare trilobite then it will be many times more expensive than say a lesser quality one that though genuine has had some restoration work to it or repairs. We will always do our best to be open about this and note this on the fossils details and let the buyer decide for themselves. We have a very good relationship with our UK wholesalers and they are extremely knowledgeable, we are always happy to forward any queries that we can not confirm ourselves to their experts to help provide you with all the information needed. It is also worth keeping in mind Morocco also produces some stunning fossils and has many highly skilled people with allot of these fossils being very hard to clean up without damaging them.

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Advice on Spinosaurus teeth: 

We stock a range of Spinosaurus teeth but its worth being aware of a few things often involved with Spinosaurus teeth, especially most commercial grade teeth. It is very common for a high percentage of our Spinosaurus teeth to have a fairly high amount of cement or as some people refer to it composite or filler. There is nothing wrong with this as the fossils are often found broken and the filler is used to bridge the missing gaps and help keep the fossil stable but it will effect the overall value of the fossil. It is also possible that sometimes the preppers may use two or three different bits of teeth to fill gaps in one although we do our best to avoid this and check for any obvious differences and more often than not it is all from the same tooth they will just use a bit more cement if needed. So it is important to keep a perspective and be realistic on what you expect from your fossil, if you want a very clean very detailed collector grade tooth with no major restoration it will be allot higher price than a commercially prepped tooth with some fillers. Allot of people are very happy with a large tooth at a reasonable price with sections of reconstruction and there is nothing wrong with that at all and we will price fossils accordingly based on the condition and work done to them. We will always be very transparent on all fossils we sell and will always happily point out where work has been done on a fossil so please feel free to contact the shop before you purchase if you have any questions. As a side note freshly broken Spinosaurus teeth are very white inside when first exposed to oxygen this dose not mean they are fake, this will usually yellow as the fossil is exposed to the air. Overall we have always had very happy customers with our Spinosaurus teeth and have not had a issue with them to date. 

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Advice on Mosasaur composite skulls: 

These skulls are not made from one complete fossil but are made using multiple bits of fossil and composite materials such as cement and other types of filler and are often heavily restored using lots of different media. However there is a place for them providing it is understood what it is they are made of and if the seller is being honest about what they are. You will see lots of items like these on ebay and other sites claiming to be 100% original and very rare, they are usually always neither of these things. However they are really impressive looking sculptures made from a percentage of fossil (how much so or what fossil will vary greatly and is often hard to tell) and the overall build and design quality will vary greatly. If your after a very complete and un-restored fossil these are not the fossils for you and there are much better options, but for anything the same sort of size it will usually be allot more expensive and harder to find. These skulls work really well for people who want a large and impressive piece at a reasonable price or for someone who wants a unique looking sculpture. We do our absolute best to reflect the work and the amount of fossil put into the piece and to sell the composite skulls at a fair and honest price based on the craftmanship and amount of genuine fossil in the skull.   

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Are there any guarantees with my fossil? 

We do not generally provide certificates of authenticity as there is no governing body to issue this, but can get written proof of a fossil if needed from our wholesalers. We are not palaeontologists or scientists, we use good judgment, honesty and clear photos to help our customers make informed decisions before buying.

We do however offer a buy with confidence policy, if your not happy with a fossil you may return it and we will refund you the cost of the fossil (not the postage) the fossil must be returned in the same condition it left us otherwise no refund will be issued. We do also provide our own personal guarantee that the fossil is genuine please see shipping and returns for more information on this.

We highly value our customers and want them to be happy with their purchases.  

 

   

Underground fossils 

T:   01825 766328

E:  info@undergroundfossils.com

Address: 166 High street, Uckfield, TN22 1AT. 

Retail shop hours: Thursday-Saturday 10am-5pm,

Sunday 11am-2pm

(unless we are at a trade show, we will clearly state when the shops closed for a show) 

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